Traveling with children can be both exciting and overwhelming. Parents have to deal with the entire process starting at the airport, and yet their children need to be comfortable throughout their flight. No wonder parents are always looking for help, which is precisely what Korean Air Family Care Services does to assist parents and kids on their trip, making it easier, safer, and more enjoyable.This service is also ideal for seniors travelling on their own.
By tailored services that take care of the needs of the family as well as the seniors right from the very beginning till the end of the journey—be it early boarding, special facilities for children during the flight, or more help for parents—Korean Air ensures a stress-free experience in the skies. We will learn in the blog how the family-friendly services that are easy and comfortable transform the travel into an unforgettable journey to the place of visit.
Korean Air’s Family Care Services are designed to offer personalized support and a more comfortable journey for passengers who need a little extra help.
Key Factors of Korean Air Family Care Services
Korean Air’s Family Care Services are designed to offer personalized support and a more comfortable journey for passengers who need a little extra help.
Who is Eligible for Family Care Services?
These special services are available for:
- Korean nationals on international flights operated by Korean Air with a Korean Air flight number.
- Passengers aged 70 years or older who are traveling alone.
- Single passengers traveling with two or more infants or kids below seven.
Where are These Services Available?
Korean Air provides Family Care Services at various major airports:
- Americas: All destinations except Guam (with limited services at San Francisco Airport due to immigration guidelines).
- Europe: Frankfurt. London, Paris
- Oceania: Brisbane, Sydney, Auckland
How Korean Air’s Family Care Services Assist Your Journey
Korean Air staff offer guidance at crucial points in your travel:
- At Departure: Passengers can check in at a dedicated counter, where staff will then guide them from the counter all the way to their departure boarding gate.
- At Arrival: A dedicated staff member will escort you after landing when you arrive at your location.
- For Connecting Flights: If you have a connecting flight, staff will help you get to the boarding gate for your next trip.
Also Read: Korean Air Wheelchair Assistance
Important Things to Know About Korean Air’s Family Care Services
Here are some points to consider regarding Korean Air’s Family Care Services:
- Korean Air Operated Flights Only: Such facilities are only available for the flights of Korean Airlines having a flight number of Korean Airlines. The passengers who are on codeshare flights (for instance, tickets bought from a partner airline but flight operated by Korean Air or the other way around) do not have access to these services.
- Application Details: Please specify the reason for the use of the service (e.g., aged 70+, or traveling with infants/children) as well as the details of your journey (departure, arrival, or transfer assistance) when you make a request for the service.
- Language Limitations: Please note that, depending on local conditions, it may be quite challenging to have Korean-speaking staff available at all foreign airports.
- Immigration and Customs: During immigration and customs clearance, interpretation services are not available; hence, travelers should be ready to go through these steps on their own.
Conclusion
Family Care Services of Korean Air are best suited for seniors who have to move long distances and for parents who are overloaded with taking care of their little ones. Employees especially trained for the task will be there to help you out at your go, reach, and transfer, and as a result, you will be worry-free all along the way. Even though the services are confined to flights operated by Korean Air and some airports, the passengers, in particular, older people and their families, receive such loving care that makes their trips easy and comfortable.
FAQs
Korean Air Family Care Services are specially designed for families, and they include such features as priority boarding, in-flight assistance, pre-assigned seating, baby bassinets, and child-friendly meals. All these Services guarantee that families travel in a stress-free and comfortable way.
Certainly. A baby bassinet on selected flights is provided for an infant who is below 24 months of age and weighs less than 11 kg. When making a reservation, please ensure that you send in your request well in advance.
Of course, Korean Air provides specially designed kids and baby food for different age groups. These meals are available on request via an online or phone reservation made at least 24 hours before departure.
Absolutely. The parents with babies or toddlers can make use of the priority boarding that will give them more time to get settled comfortably before the rest of the passengers arrive.
Strollers that are small and foldable can either be onboard with the passenger if there is space or checked at the gate. The bigger strollers are always stowed away without any charges.
If you want to use the Family Care Services of Korean Air, you have the option of making the booking on the internet, using the mobile application, or getting in touch with the customer service by phone.
