Pegasus Airlines Wheelchair Assistance

Most of the time, people with mobility issues find it very difficult to travel by air. That is the reason why Pegasus Airlines’ Wheelchair Assistance is so excellent because it allows the whole trip to be as easy and as comfortable as possible. In each moment of the customer’s journey through the airport, the service is at their disposal for whatever they may require and gives a more personalized assistance depending on the individual needs of the traveler. High professionalism, process facilitation, and the implementation of security and comfort measures have turned Pegasus into the preferred option for more simplified and less concerning travel for all people.

How to Request Pegasus Airline Wheelchair Assistance?

In case a visitor is in need of a wheelchair due to health or movement issues, the best and smoothest way to get the correct help at the exact time is to make a request during booking or 48 hours in advance of the scheduled time.

• From Turkey: Call the free line at 0850 250 67 02.
• From other countries: Call +90 850 250 67 77.

If you made a reservation with the call center, airport sales offices, or agencies, then notify your ticket agent that you will need a wheelchair. An early notice avoids wastage of time and ensures that the service is available. Get to the airport at least 2 hours before your flight.

Steps to Arrange Pegasus Airlines’ Wheelchair Assistance at the Airport

If you do not have your personal wheelchair and require Pegasus to provide you with one, then here is what you must do: 

• Get to the airport at least two hours before your flight takes off.
• You will have to find out if the airport has any special service counter. In case there is one, then all your transactions need to be made from there. 
• Explain to them your needs for the wheelchair service, like if you require a wheelchair to cover a long distance, to go up the stairs, or right up to your seat on the airplane. 

Using Your Own Manual Wheelchair (Non-Battery) On Pegasus Airlines Flight

If your manual wheelchair doesn’t have a battery then: 

• Arrive at the airport a couple of hours early.
• Carry out all the necessary transactions at the Customer Service Desk.
• Deliver the wheelchair at the time of check-in or boarding.
• The wheelchair is transported as checked luggage with no additional charge for the part where the free baggage allowance is not taken.

Using Your Own Battery-Powered Wheelchair

Here are the rules to follow for battery-powered wheelchairs: 

• In order to process your ticket and baggage, you must arrive at the airport at least two hours prior to the time of your departure.
• Find out if the airport has a SPECIAL SERVICE COUNTER; if so, you must use these counters to complete transactions.
• When submitting a wheelchair service request, properly identify your needs.
• Describe your particular circumstances regarding long-distance walking, scaling aircraft ladders, or getting past your seat within an aircraft without help. Giving accurate information while booking a reservation or checking in can help to avoid any flight delays or glitches.
• Guests must prepare the batteries they use in their chairs prior to the journey.
• Liquid batteries are not permitted on Pegasus flights. 
• Gel battery or dry battery Wheelchairs are carried and transported with their straps knotted securely, as long as the battery poles are shielded in a way to prevent any short circuits. 
• For battery-powered vehicles, the appropriate precautions are taken, particularly for those that are intended to be user-adjustable  (eg, portable)
• Wheelchairs can be transported without any restrictions as hold baggage once the battery or batteries have been removed.
• Batteries should have their caps isolated to prevent short circuits. For instance, the polar caps must be tapped. 
• Batteries which have been removed should be placed in protective cases to prevent damage. The passenger compartment is required for the transportation of the battery or cells.
• The operating instructions should be followed in order to unplug the equipment from the battery. 
• One or two spare batteries, each no more than 160 Wh, or a single spare battery up to 300 Wh can be carried.

Conclusion

Utilizing Pegasus Airlines wheelchair assistance for the trip is surely a less complicated and more accessible way for people with limited mobility to travel. Every stage from reservation to getting on the plane is done with a very careful and professional approach. All you need to do is to book in advance, and let the airline authorities know that you will be requiring a wheelchair or carrying your personal wheelchair. This will ensure that you have a seamless trip. 

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