Peach Aviation Wheelchair Assistance

Peach Aviation intends to open up the skies to every passenger, without any discrimination, difficulty, or unnecessary delays. If you are temporarily injured, permanently immobile, and only need some help in finding your way through the airport, then Peach Aviation Wheelchair Assistance is the right solution that will give you safety, comfort, and relaxation of your mind. Traveling by air from reservation through boarding and landing, the airline crew on duty guarantees to provide punctual, respectful, and professional service to those passengers who require wheelchairs. In this article, we are going to acquaint you with all the information about the wheelchair assistance of Peach Aviation.

How Do You Book Peach Aviation’s Wheelchair Assistance Services?

In case you require  a wheelchair at the airport or during boarding the aircraft, please let Peach Aviation know a minimum of 72 hours prior to your flight’s departure. Get in touch with the Peach Contact Center after your booking is confirmed, or fill out the ‘Wheelchair Check Form’ to ensure the right preparations. The airline can make the required arrangements for your trip if you inform them in advance.

What Should You Inform Peach Aviation About When Seeking Their Special or Wheelchair Assistance Services? 

Whether you require assistance or would be carrying your wheelchair – in both cases you should inform Peach Aviation about some essential aspects to help them give you assistance in the best possible way: 

Traveling with a Companion

You must keep in mind that the cabin attendants aren’t allowed to provide passengers with medical services or assist them with personal hygiene, feeding or lavatory functions. 

In such cases they should be accompanied by an attendant when travelling. The attendant has to:

• Be older than 12 years
• Capable of evacuation in an emergency situation; however, you may only help the attendee
• Understand the condition of the passenger to help them accordingly
• Help the passenger who is next to your seat

Mobility Levels and Assistance Required

To tailor assistance, please inform Peach Aviation of your mobility level:

• Can not walk at all without help
• Walk inside the cabin, but do not go up or down stairs
• Walk on stairs up and down, but be short of walking long distances

Wheelchair Specifications

Please provide the following details about your wheelchair:

• Quantity of wheelchairs
• Type: manual or electric
• Whether you are carrying a foldable or non-foldable wheelchair 
• Dimensions (length, width, height) and weight
• Folded size for foldable wheelchairs
• Battery type (for electric wheelchairs)

Note: It is known that the batteries for electric wheelchairs are one of the typical categories of Dangerous Goods. When a battery is being delivered, its technical characteristics are always checked at the airport. Depending on the particular type of battery, limitations on the amount of energy (Wh) will be set. In case of a lack of adequate proof, the wheelchair will not be carried with you.

Check-in Procedures

Reach the airport at the earliest to get the security checks , and other check-in procedures done seamlessly. 

• Domestic flights: At least 60 minutes before departure
• International flights: At least 80 minutes before departure

At the time of check-in, Peach staff might double-check the wheelchair battery type to ensure safety specifications are met. If a safe battery specification is not confirmed, the wheelchair may not be allowed as checked luggage.

Peach Aviation’s Services Regarding Providing Wheelchairs at the Airport

Peach provides wheelchairs at airport counters for passenger use. In case you experience time delays or need help, do not hesitate to ask the airport staff for priority boarding. Peach will help you in the following ways, if you need assistance to board the plane: 

1. They may help you with a step car to board and disembark.
2. They may even provide you with a lift truck to help you board the flight, and even during alighting. 
3. They also have provisions for an assisted stretcher, and a powered stair climbing device. 

You will not find wheelchairs at the parking lot or curbside. Make sure that someone goes up to the check-in counter to bring your wheelchair.

Also Read: Vietjet Air Wheelchair Assistance

Peach Aviation’s Wheelchair and Special Assistance Services After You Have Boarded the Flight

• The individual’s  mobility support devices, like crutches, canes, or walkers, can be brought along in the aircraft if they are stored in a way that is considered safe. Aids with sharp ends or those categorized as dangerous goods may not be allowed. Artificial limbs, on the other hand, are permitted without any limitations.

• Peach Aviation might be able to provide a complimentary suitable seat allocation that meets your needs, but the availability of these seats depends on the safety and the cabin situation. Those passengers who have mobility issues aren’t allowed in the emergency exit rows. The first row seats with ample legroom incur additional charges. 
• During takeoff and landing, passengers are asked to make sure their seats are in the correct position and the seatbelt is securely fastened. In case you find it hard to sit still for a lengthy period, you may get some upper-body support equipment upon request via the contact center when you book wheelchair support. Personal belts cannot be used on aircraft.

• Peach Aviation has the provision for cabin wheelchairs. If needed during the flight, please request a cabin attendant to bring the wheelchair to you.

• In case you have asked for assistance  in advance for getting off the plane, stay in your place until the cabin crew members come to assist you with leaving the aircraft.

Conclusion

Peach Aviation Wheelchair Assistance aims to transport those with limited mobility in a more comfortable, secure, and accessible manner through the air. You will be able to travel without any hassle from the time you check in to the time you arrive if you prepare ahead of time and know what kind of help is available. 

FAQs