It might be difficult to travel by plane with a wheelchair, but Air Vanuatu offers reliable, considerate, and expert assistance at every stage. The Air Vanuatu wheelchair assistance team has a strong commitment to ensuring that everyone, particularly those with mobility issues, can travel by air easily and conveniently. Their helpful ground crew will make sure you are treated with care and respect as you are escorted through check-in, security, and boarding as soon as you arrive at the airport.
Moreover, their staff will help you find a comfortable seat once you are aboard and will take care of your needs the entire time. They will assist you in disembarking and reconnecting with your mobility aids at your destination, guaranteeing a secure, easy, and respectful journey.
Overview of Air Vanuatu Wheelchair Assistance:
Air Vanuatu provides wheelchair assistance for travelers requiring mobility support. Their team categorizes wheelchair assistance based on the travelers’ mobility level:
- SSR WCHR:
This code is for travelers who can board the airplane and find their seat on their own and are flexible enough to walk short distances. Assistance is provided with airport transportation, including wheelchairs and escort services where necessary.
- WCHS SSR
This refers to travelers who are unable to climb stairs but can walk short distances and reach their seats without assistance. If jet bridges are not available, the check-in counter will provide wheelchair assistance for them during security and boarding, including help via ramps or lifts.
- WCHC SSR
This is for travelers who are wheelchair-dependent and immobile. They need assistance getting to their seat from the terminal to the airplane, including boarding assistance with aisle chairs or sliding boards. Complete assistance is offered during the trip, including help with luggage claim and deplaning.
- How to Request Air Vanuatu Wheelchair Assistance?
To arrange personalized support, please notify your Air Vanuatu Sales Consultant or travel agent in advance of your flight. This allows them to coordinate the right assistance precisely when you need it.
While personal wheelchairs can’t be taken into the cabin, Air Vanuatu wheelchair assistance provides all necessary equipment and attentive support for boarding and disembarking, with trained staff assisting safe transfers between mobility devices and aircraft seats.
Guidelines for Walking Canes, Frames and Crutches inb Air Vanuatu Flights
Here are things to note:
- Aircraft Type Consideration:
Air Vanuatu operates narrow-bodied aircraft, which means there are specific space limitations for mobility aids onboard.
- Mobility Aid Requirements:
All mobility aids must conform to designated size dimensions when folded, adjusted, or broken down to fit in the aircraft’s hold or cabin.
- Walking Canes and Crutches:
- These can be used by travelers all the way to the departure gate.
- You may carry them onboard, where they will be safely stored in the overhead compartment or other designated storage areas.
- Collapsible Walking Frames:
- Collapsible walking frames may be stored in the overhead bin if the crew members consider it safe.
- Space and safety must be considered before approving in-cabin stowage.
- Non-Collapsible Walking Frames:
- These aren’t permissible in the cabin because of safety reasons.
- You have two places to surrender the walking frame – either at the check-in counter or departure gate.
- It will be placed in the aircraft’s hold and returned upon arrival.
- Wheelchair Transfer:
Also Read: Air Vanuatu Special Assistance
If you leave your walking frame during check-in, then the Air Vanuatu officials will help you reach the departure gate on a wheelchair.
- Early Arrival:
Travelers requiring mobility support are advised to arrive early to ensure sufficient time for check-in, security, and boarding.
Conclusion:
Air Vanuatu does their utmost to ensure passengers with limited mobility enjoy a smooth and seamless travell. From check-in to arrival, their highly skilled staff offer complete wheelchair assistance, guaranteeing careful handling at every turn. Whether you need some help or full support throughout your flight, they provide various assistance categories to meet your needs. Air Vanuatu’s prioritizes your security, safety, and comfort. Every time you fly with them, you can count on a smooth, accessible, and dependable travel experience; however, make sure you let them know about your particular needs in advance.
FAQs:
To access Air Vantanu wheelchair assistance, you can inform your Air Vanuatu Sales Consultant or travel agent in advance of your scheduled flight. Early notice ensures proper arrangements are made for your mobility needs.
Yes, walking canes and crutches may be used up to the gate and are permitted in the cabin if they can be safely stored in overhead bins or designated compartments.
If you hand over your walking frame, you will be provided with a wheelchair and escorted to the gate by trained personnel to ensure a smooth boarding experience.
If you hand over your walking frame, you will be provided with a wheelchair and escorted to the gate by trained personnel to ensure a smooth boarding experience.