Do Turkish Airlines Provide Wheelchair Assistance Services at the Airport?

At Turkish Airlines, their team thinks everyone should be able to travel easily and enjoyably. You may be sure that their committed ground and cabin crew will provide you the best care and support possible if you need wheelchair assistance. This page outlines Turkish Airlines’ wheelchair assistance services, all customized to meet your unique mobility needs and designed to put your worries at ease. To let you concentrate on the pleasure of your journey, they have streamlined the process, making it simple to request and confirm your support. 

Here is a comprehensive overview of how to request and utilize the Turkish Airlines’ wheelchair assistance services.

How Do You Request For Turkish Airlines’ Wheelchair Assistance?

Here are the ways you can request Turkish Airlines wheelchair assistance:

1. During Booking: 

When purchasing your ticket online, request wheelchair assistance. You can travel independently if you are mobile with your wheelchair. A medical report isn’t required.

2. Via Manage Booking: 

If you already have a ticket, you can log in to your reservation on the Turkish Airlines website or mobile app and look for the “Special Assistance” or “Manage Booking” section to add the request.

3. Contacting Turkish Airlines: 

You can contact one of their sales offices or their call center directly. This is the most recommended way to ensure your request is confirmed.

Following the approval of your Turkish Airlines wheelchair assistance request, the entire service is rendered at no cost to you. Turkish Airlines is committed to providing full, end-to-end assistance, including check-in, security screening, boarding, and deplaning to facilitate a hassle-free travel experience.

When and how to Notify Turkish Airlines of your need for assistance?

To prepare for your Turkish Airlines flight, you must meet these key requirements.

1. Wheelchair Service Deadline: 

For guaranteed Turkish Airlines wheelchair service, you must submit and confirm your request at least 48 hours before your flight. While they will do their best to accommodate requests made after the 48-hour mark, service is not assured and will depend on the resources available at that time.

2. Recommended Check-In Times: 

Passengers with medical conditions or disabilities should arrive earlier than standard times to ensure all processes (baggage, security, wheelchair) are completed smoothly:

• International Flights: Arrive 3 hours before departure.
• Domestic Flights: Arrive 2 hours before departure.

How do I Manage Traveling with Special Medical Equipment?

If you use medical devices or SMA equipment, remember to bring spare batteries and a plug adapter that fits the aircraft’s outlets. For your comfort and safety, make sure all batteries are fully charged before you fly.

Turkish Airlines Stretcher Travel Assistance:

For those requiring a stretcher during the flight, Turkish Airlines offers a specialized service. Such passengers must:

1. You must travel with a companion; their ticket will need to be purchased separately.
2. You must present a medical report, in both Turkish and English, confirming fitness to fly. This report must be dated no more than 10 days before your travel date.
3. You must submit your stretcher request a minimum of 48 hours prior to your scheduled flight.

After approval, the stretcher fare is issued by Turkish Airlines based on their policy, which guarantees that passengers are provided with personalized attention for the entire journey.

Conclusion:

For travelers with mobility challenges, Turkish Airlines wheelchair assistance removes the worry from flying. They offer carefully designed wheelchair and medical assistance that ensures comprehensive, comfortable support from the moment you check in until you reach your destination. To guarantee this hassle-free travel experience, they simply ask passengers to inform them of their needs in advance. This proactive step allows their dedicated team to be fully prepared to deliver the personalized care you deserve.

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